FAQ

1. Can I edit the designs of the files?

No. You are NOT allowed to edit any of our printables purchased from CreffectivePaper.
Personal Use only © CreffectivePaper. All rights reserved.

2. Do you offer refunds or exchanges?

No, you’ll receive the files immediately after purchase and therefore, all sales are final. Please review all items carefully before placing your order as we cannot offer refunds or exchanges on any repeat purchases, wrong paper sizes, wrong items etc,. due to the nature of the products.

However, please feel free to get in touch if you have any issues or questions regarding the files so that we can help you troubleshoot as soon as possible.

3. Where can I download the files?

The download link is displayed on the checkout page and you can download it on the order status page. Also, once your purchase has gone through, you’ll receive an email including files.

4. Can I share or resell my files purchased from you?

No. You are only allowed to use our printables for Personal Use only. All of our materials are copyrighted by CreffectivePaper.

5. Do you take custom orders?

Yes. Please feel free to message me with more details so that we can discuss further. All custom work created by CreffectivePaper will have the ownership and copyright remain with the creator, not the customer. The custom charges may vary depending on requirements.

Our office hours
Mon to Fri: 9am - 5pm (KST)